Hartson, R., & Pyla, P. S. (2012). The UX Book: Process and Guidelines for Ensuring a Quality User Experience. Waltham, MA: Elsevier Science. Chapter 13
Although human research takes time and effort, and the result can be promising and surprising to many research. In this rapid changing society, many time we do not have time or simply can not afford to do human testing during a product cycle. One of the way to still use to create a user-centered and good user experience is rapid evaluation method. Researcher and developer can easily apply many usability principle during this self evaluation process.
But it is very hard for us to predict the outcome of the evaluation for many reason. Because this evaluation process require experts simulate the users in using the product. It so hard to test a product you have created. The developer usually knows the product very well, the evaluation can be subjective or the expert simply have not trouble to use the product. Many time I have been the designer/developer/programmer of an application, it often take me a long time to see what the user see. Sometime I have to find out the issue though user feedback.
The author of the book points out many good point to help designer in the rapid evaluation process. One of them is try to see a big picture. It is so easy for me to focus on little details of the product and forget or do not even have time to look at what is the purpose of the user, the bigger goal which the users is trying to accomplish by using the products. For example by reading an usability blog, the reader is trying to learn more usability principle, and becoming a expert in this area. And not trying to understand everything about the blog writer. Another helpful tip is taking good note. Many time when I try to read a textbook, I forget many important concept because I did not write down some important word or just ideas I have during the reading. This is the same when we apply to the rapid evaluation process.
Alan Cooper; Robert Reimann; David Cronin. (2012). Designing Smart Products. In About Face 3 (pp298–307). Hoboken, NJ: Wiley. Chapter 2
Continue reading, I realize I should read this chapter first before I read the Ux book. It is so important to know the human mental model before we can be a expert in simulating user during the evaluation process.
Knowing or predicting what the users will think before they use the process can be very helpful in the design process. So that we can plan to ask the smart and right question to get to know what the participant thinks during the evaluation process.
Thank you for reading, again please tell me how can I make this reading more pleasant to read.